Global Edition 2026

Here you will find information about what was the 2025 edition of the CX World Games

Start date: 1st June 2026

CX Goalkeeper: The Official CXWG Podcast

Gregorio Uglioni brought an added layer of reflection and visibility to CXWG through the official podcast. Through the CX Goalkeeper Podcast, he helped capture the thinking, energy, and learning behind the Games, creating space for conversations that connected the experience of participants, captains, judges, and the wider CX community.

His contribution helped extend the reach of the programme beyond the challenges themselves, giving the community a way to follow the stories, perspectives, and purpose behind each edition in a thoughtful and accessible format.

Listen the Official podcast of the CXWG

The Captains

Our 2026 Captains are the people who help turn a group of players into a team. Throughout the Games, they guide collaboration, encourage participation, keep the spirit positive, and help players shape practical responses to each challenge. Their role is not to have all the answers, but to create the space where ideas can grow, everyone can contribute, and the team can focus on making a meaningful difference for charities and communities.

The Challenges

The CXWG 2026 challenges are built around real needs from charities and social impact organisations.

Each challenge gives players the opportunity to apply Customer Experience thinking to practical problems, helping organisations improve the way they connect with donors, volunteers, partners or the people they serve.

Challenge 1: The Outward Bound Trust

The first challenge supported The Outward Bound Trust, a UK charity that helps young people grow through outdoor adventure. Players explored how experience design could help strengthen engagement, connection and support around a mission focused on confidence, resilience, teamwork and personal growth.

Challenge 2: VIVA Vive Valores

The second challenge focuses on VIVA Vive Valores, a programme by Visión Solidaria in Peru that works with schools to help children and young people become active, responsible and committed citizens. The challenge asks players to help VIVA communicate the value and urgency of its long-term educational impact to corporate donors, foundations and partners, making its work easier to understand, feel and support.

Challenge 3: To be announced on 17th June 2026.

When and where?

CXWG Global 2026 will take place online throughout June, starting on 1st June 2026.

Over the course of the month, players from different countries and backgrounds will come together virtually to take part in a series of challenges designed to create meaningful impact through Customer Experience.

You can still register into the CXWG 2026. Join us to the 3rd Challenge.

The Customer Experience World Games has brought together people from companies such as:

What’s New & Next!

Coming events:

Global Edition 2026

CX4Good 2026

Get ready for some exciting updates from the CX World Games!

We’re thrilled to share the latest and greatest happenings in our world. From innovative initiatives to upcoming events, there’s so much to look forward to.

Stay tuned as we reveal new projects, collaborations, and opportunities that are sure to inspire and energize the CX community. This is just the beginning—join us on this exciting journey and be part of the action!